Refund Policy
Last updated: July 2026
This Refund Policy applies to purchases made through this website, including downloadable digital products and, where applicable, professional design services.
By placing an order, this Refund Policy is accepted as part of the Terms of Service.
Professional design services are provided under individual proposals, quotations, invoices, contracts, or other written agreements.
Payment terms, cancellations, revisions, and any applicable refunds for custom design projects are governed by the relevant project agreement.
Unless otherwise agreed in writing, payments for completed work are non-refundable.
Payment terms, cancellations, revisions, and any applicable refunds for custom design projects are governed by the relevant project agreement.
Unless otherwise agreed in writing, payments for completed work are non-refundable.
2. Digital Products
All digital products sold through this website are delivered electronically.
Due to the nature of digital products, all sales are generally final and non-refundable once the purchase has been completed.
If a technical issue prevents access to a purchased product or files are incomplete or inaccessible, reasonable efforts will be made to resolve the issue or provide replacement files.
Due to the nature of digital products, all sales are generally final and non-refundable once the purchase has been completed.
If a technical issue prevents access to a purchased product or files are incomplete or inaccessible, reasonable efforts will be made to resolve the issue or provide replacement files.
1. Professional Design Services
Questions regarding purchases or technical issues may be submitted to:
3. Contact
Paulina Chencova
Operated by POLICOM DOO Budva, Montenegro
email: paulina.chencova@gmail.com
Operated by POLICOM DOO Budva, Montenegro
email: paulina.chencova@gmail.com